You are purchasing a digital machine embroidery file, not a physical product! Due to the digital nature of these designs I do not offer refunds. Please make sure you are not purchasing a duplicate item to what you already own.
You MUST have an embroidery machine to use these designs, a way to unzip the files, and a way to get them to your embroidery machine. You must have the necessary software/hardware to transfer these designs to your embroidery machine, and know how to do this. I cannot always provide assistance with this due to the numerous different brands of machines, software, and hardware.
You may sell items you create from my designs as long as they are made by you. Mass production is NOT permitted. Using my photos is not permitted.
Check us out on IG! @Kylie_and_Chaos
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