Items are shipped in the USA via USPS We are a green company and send items in recycled packaging when able. Our shipping costs include handling charges. We do not gift wrap items.
Paypal is our preferred method of payment. Payment is due within 3 business days of checkout. Please submit payment in a timely manner to avoid a cancellation of your order and a report sent to 'Etsy' for non-payment. Taxes will be applied where due.
Returns & exchanges
Refunds are offered......if ItseeBitsee is contacted in a timely manner. The product must be in same state as shipped by us for us to accept a return and refund. You will pay for the return shipping. If item was broken or marred in some way during delivery,...USPO...will need photos..and the original box to show proof. USPO will work with you if you present them with good evidence. ItseeBitsee will work with you....
Itseebitsee will send purchases only to the Etsy account address listed. We do not provide gift services. Exchanges are also offered. Communication in a timely manner is essential! If a return or exchange has been agreed upon, then the item must be returned in completely original, clean, unworn, new condition. The item must not have any fragrances, odors, pet hair, damage, or been washed, In most cases, return shipping cost with tracking is the responsibility of the buyer. The item must be carefully packaged for return so that it won't get damaged/mangled in transit. Upon return of an item in original condition, We will refund the purchase price minus original shipping costs. Item must be returned within ten days after we've agreed upon a return or exchange.