Shipping will be made the next business day after payment has been received. I ship through prioritary mail with the spanish postal service.
If you buy more than one item, Etsy checkout will combine shipping automatically. Your order will be shipped to your Etsy address. If you prefer another address you only have to tell me. If your purchase is intended as a gift, please note that and change the address in the “Message to Seller”. A personal note with your message can be included.
IMPORTANT NOTES: If you live outside of the European Union you may be liable for Customs Duty on receiving your purchase. It is the buyer's responsibility to pay any extra amount.
I only accept PayPal payments.
Items will not ship until payment has cleared. If payment is not received the order will be canceled and the item re-listed.
Returns & exchanges
We accept returns within the first 7 days of receiving the product. To approve the return is important that this is in perfect condition and with original packing.
If you would like to receive another item instead of getting your money back, you will have to pay the shipping costs.
If the item has been damaged in transit I will refund you the cost of the item (not the shipping cost). In that case, please photograph the item and send me a message with the picture so I can make a complaint with the postal service.
The amount of purchase will be refunded by PayPal once we receive the product.
I don't accept returns from custom orders.
Wholesale orders are also welcome. Just contact me for more information, discounts and terms.
On receiving your purchase, it would be helpful to me if you could let me know through the Etsy conversation that your item has been delivered safely.
Please leave me FEEDBACK to let me know if you are enjoying it! Feedback is really important on Etsy, don't forget.
Convo me with any concerns about your order before leaving negative feedback. Thanks!