All items will be shipped via USPS. All items will be shipped via First Class or Priority Mail.
All items will be shipped 2-3 days after the order has been placed. If you require faster shipping, please contact me before placing your order.
All items will be sent ONLY to the address listed on your PayPal receipt. Please contact me prior to purchase if you would like items shipped to another address.
Insurance is not included in the shipping and handling fees. Please contact me prior to purchase if you would like insurance so I may charge accordingly.
Stationery items will be wrapped in paper and shipped with padding in an envelope.
PayPal is accepted!
Please make payment within 48 hours of purchase. If there is an issue that will prevent that, please contact me to discuss. Otherwise, after 48 hours, the transaction will be cancelled.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your satisfaction is priority number one. Please contact me within 3 days of receiving your items if you aren't fully satisfied. if there is anything wrong with the quality of your items - we will work it out. I will refund your money (minus shipping costs) or make a new product. I will request that the "imperfect" items are sent back at your cost. Items that are sent as a gift are not available for a refund - so sorry.
Please contact me if you have questions or concerns about anything, I really want you to be happy with your shopping experience!
All items at Bees Knees Paper Goods are handmade - they may differ from what you see on your computer screen and no two items may be alike.
Please pass the word on Bees Knees Paper Goods if you like what you see!!