As of right now, all orders are shipping by their ship by date. I am doing my best to get them out more quickly!
US orders are shipped via USPS. They have an estimated delivery of 3-6 business days.
International orders are shipped via USPS with an estimated delivery time of 6-10 business days. The buyer is responsible for any customs fees, duties, tariffs, taxes, additional postage or other charges that may be assessed upon entry to your country by customs. Shipping is one flat fee to each country.
**International Buyers: Your orders will be shipped in a plain manilla envelope. You can upgrade to a rigid mailer for an additional charge.**
Please note that I am not responsible for lost, damaged or stolen packages. Once your order is at the Post Office, it's in their hands. However, I will do whatever I can do to help you locate your package.
Please make sure your shipping address with Etsy is correct. I ship using the address given by Etsy. I am not responsible for any added delays or additional cost of reshipping if the address is incorrect.
I accept Credit/Debit, or Paypal
Payment must be received before work will begin on custom orders.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Your happiness is my priority. If there is an issue, please contact me so I can have a chance to make it right! Refunds or exchanges will be handled on a case by case basis.
If you have any questions, pleas feel free to start a conversation or email me @ firstname.lastname@example.org