I want your purchase to arrive to you in good time and great shape! Be sure that the address you've given Etsy is the address you want me to ship to. If not, please indicate the alternate shipping address in the "Message to Seller" box when you are making your payment.
You can save a lot of money on COMBINED SHIPPING. Just contact me in advance, and i will let you know correct shipping price according to actual weight.
Delivery times may vary, especially during peak periods. ✈ Shipping : Europe = 1 - 2 weeks USA and rest of world : 1 - 4 weeks
Regrettably, some things are out of my control, and I am not responsible for the delays, losses, or damage that occur in the mail.
The buyer is responsible for paying any Custom Fees, Duties, or Taxes from their Country on the items they have purchased.
If you would like your shipping insured or express, please contact me for a shipping quote.
I accept Paypal . Payment is appreciated within 24 hours of purchase because I want you to receive your item as soon as possible. The items will be shipped 1-3 days after the payment is received.
No worries if you do not have a Paypal account - just click on the Paypal link and you will see that major credit cards are also accepted through the secured connection of Paypal.
I can reserve items for up to 72 hours.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Customers from a European Union Country:
In the event the item is not as described or pictured, I am happy to provide you a full refund. If so, please request refund within 14 days from delivery date. BEFORE sending back your item(s), please contact me via Etsy for shipping back details.
Customers from a NON-European Union Country:
In the event the item is not as described or pictured , I am happy to provide you a full refund, minus postage fees. This means that you, as a non-European Union customer, are responsible for the return shipping costs, which need to be sent with a track & trace number. Make sure you sent the unused item back in its original case or otherwise in another protected and solid package. As soon as I received your item back, a full refund (minus postage fees) will be given back. You are responsible for the original and return shipping charges also for Duties, taxes, and/or customs charges that are incurred on the package for both the original and return shipments.
Please keep in mind that vintage items are not new and therefore may have imperfections. I do my very best to point out any imperfections in my description and in my photos. Please make sure to read the description in full (including measurements) and look carefully at all the photos. And if you have any questions, please ask them before making a purchase. I am very happy to help!
If the shipment is lost on the way - please check tracking number and email me not later then 4 weeks after shipping out date.
I package my items very well, If an order arrives damaged, please contact me immediately and take a photo of the damaged piece with the packaging and send it to me via e-mail. And we will sort things out best possible way.
WHAT INFORMATION IS COLLECTED: Name and address Email
Debit/credit card information is collected separately by Paypal or Etsy's payment processor.
WHO THE INFORMATION IS SHARED WITH: Paypal (during payment at checkout) Latvijas Pasts (when buying postage) Etsy
WHY THE INFORMATION IS COLLECTED: Your name and address is collected in order to provide the products you have purchased from me (under the 'contractual performance' lawful basis of GDPR). Your email is collected so that I can contact you to let you know your order has been dispatched. It might also be used if I have any queries about your order. (Also under the 'contractual performance' lawful basis of GDPR)
The information is not used for direct marketing such as sales emails.
HOW THE INFORMATION IS COLLECTED: Directly from customers via the online ordering system on the Etsy web site. WHO MAY SEE THE INFORMATION: Myself, sole owner of the business. Select third parties, i.e. Paypal, Latvijas Pasts (Post of Latvia), Etsy. Other third parties, i.e. law enforcement or tax authorities (only in unusual circumstances).
TRANSFERRING PERSONAL INFORMATION OUTSIDE OF THE LV: The use of this website requires that personal information is transferred to Etsy in the the USA. I have checked that all third party partners have privacy policies in place that protect personal information to a level that complies with EU law. Etsy is protected by Privacy Shield.
KEEPING PERSONAL INFORMATION SECURE: I am committed to keeping customer's personal information secure. It will not be sold, inappropriately shared or accidentally used. Customer's details are only used for direct communication about specific orders over email or through Etsy's messaging system. All technology in use by me is kept up to date with current security software and is not made available for use by anyone else. ACCURACY OF INFORMATION: This web site relies on customers keeping their information up to date and accurate. Log in to your account using the 'log in' button at the top left hand side of any web page using the log in details created when you signed up for an Etsy account. You can then change your personal details from within your account.
ACCESS TO PERSONAL INFORMATION: Under GDPR legislation, customers should have access to their personal information and be given the opportunity to change their details. You also have the right to ask me to change, restrict my use of or delete your personal information. In order to see what information is held about you either:
Log in to your account using the 'log in' button at the top left hand side of any web page using your log in details. OR Request to see what information is held by sending me a message with your request and including your name and address as used when shopping on this web site.
You can request that I delete your personal information from Etsy and I will contact them on your behalf. Or you can contact Etsy yourself and request the same thing directly from them. You can also close your Etsy account from within your own account settings.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.