I will obtain a proof of posting receipt for each parcel dispatched. All orders will be dispatched Monday - Friday.
All items will be packaged appropriately.
Any customs or duty charges are the responsibility of the customer.
All payments through Paypal.
Immediate payment is expected at checkout.
If payment is not received within 3 days from the date of order the transaction(s) will be cancelled and the item(s) relisted in my shop.
Returns & exchanges
I can not accept responsibility for loss or damage to items once dispatched.
If you are not entirely satisfied with your items once they have arrived please contact me within 7 (seven) days of receipt and we can work out a suitable course of action, either a refund or exchange. Items for refund or exchange must be returned to me within 30 (thirty) days of receipt.
Exchanges - I will not dispatch an exchange until the item that is to be exchanged has been returned to me in it's original condition.
Refunds - I will not action refunds until the items in question have been returned to me in their original condition.
Please note you are responsible for return postage.
Please note that I do not refund shipping fees.
All computer monitors show colours differently, I do my best to capture the colours and quality of materials as I see them. If you have any questions regarding the colours or materials I use please contact me and I will do my best to answer them for you.