I send all my items via standard post but are always happy to use Registered, Insured or Express Post. International items are sent using airmail. They can be sent via sea mail if you are happy to wait longer.
If you want a tracking number for international post you need to specify this and expect extra postage charges.
I pack items as carefully as possible, however cannot accept responsibility for anything damaged or lost during transit. I suggest insurance for all my items, however to keep postage costs down I don't include it, so please contact me to find out the additional price and to have it arranged.
Note there may be times when the postal amount showing is dramatically insufficient for the item sold. If this occurs I will contact you prior to posting to see if you wish to pay the shortfall or cancel the order.
Sometimes i may overlook an excess postage refund. If this occurs for you please contact me and I will complete the refund.
I accept paypal as standard. I also accept direct checkout.
I am happy to place items on hold for you for up to 3 days, or longer by arrangement.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I describe everything to the best of my ability, and pack things very carefully. Obviously being vintage stock it generally has signs of wear and tear from all the loving it has received over the years. if there is what i would call major wear and tear i will describe it.
If you're worried about things being damaged or lost in the post please contact me to arrange insurance for your item. For any other problems please contact me within three days of receiving your item (with confirmed receipt) and I will attempt to sort something out with you.
I am happy to do refunds once the stock has been received by me in the same condition as when i posted it to you but i don't cover postage costs either way. Items must be returned undamaged and complete within five days of the buyer receiving the item, in original packaging, after contacting this shop.
Postal costs are not refundable and buyer seeking a refund must pay for return shipping.
All items sold as is.
In terms of descriptions Good condition- obvious use. Excellent no noticeable use. Perfect condition - performs its purpose.
Where multiple items are listed the photographs will be stock photos and may not be the item you receive. Any substantial difference in quality will be highlighted in the description.
Accessories shown in the photographs are not included in the sale. Please study the photographs for specifics of the item listed. As they are vintage items there may be discrepancies in what was provided originally at the time of manufacture of the item and what is provided with it in this sale. Parts get worn out or lost and some people may replace them with ad hoc parts.
Upon receiving a sale I send an email to check current postal address (unless I have dealt with you recently). If I have not received an answer within 1 day I post to the address provided in the transaction (unless you have specifically requested it be posted ASAP. In that scenario I will post it ASAP). I am not assuming responsibility for your address being right. I am merely extending the courtesy of double-checking. The right postal address remains the responsibility of the buyer at all times. I cannot take financial responsibility if the delivery address provided is incorrect or if your item is returned undelivered.
I do not routinely include a printed receipt, so please indicate in the comments to seller when you make your purchase if you require one. I prefer to save paper and not send a copy in the package, as you can print a receipt from Etsy or Pay Pal.
Please be aware that any customs duties, taxes etc are the buyer's responsibility.
Please be aware that cleaning products may leave a faint scent on the products. This will fade over time.
Comes from a smoke free home. Be sure to look in my shop for more great vintage items.