Each order contain 1 design, please let me know if you order more than 1 design Shipped in a thick paper tube.
COMBINE SHIPPING IS NOT AVAILABLE AMONG WRAPPING PAPER AND PRODUCT ** YOU CAN COMBINE 2 OR 3 DESIGN or MORE SHEETS OF WRAPPING PAPER ** YOU CANNOT COMBINE 1 WRAPPING PAPER DESIGN WITH A HOLIDAY CARD OR PRINTS
PLEASE LET ME KNOW IF YOU ORDER THAN MORE THAN A DESIGN OF WRAPPING PAPER, I CAN DO REFUND FOR THE EXTRA SHIPPING COST
- Everything is made to order so please allow 3-7 days - we mail stuff twice a week, and its tuesday and friday - please providing an updating address, we print shipping label from etsy - mailing time for US buyer is around 3-5 days, and international buyer is 10-30 business days depends on countries - if you need the shipment around 1-2 days , let us know we can arrange and adjust the cost accordingly
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
while we do hope everything arrived to your home on time and in a perfect condition. We know stuff happen. Let us know, most of the time we either do full refund or partial refund depends on the situation.
here is the reason that we would NOT accept to refund - you order the wrong item - you provide a wrong address
here are the reasons that we would reship the shipment - you provided the right address, but Post office lost it - due to weather issue the shipment got damaged.
we accept wholesale inquires requirements: - min amount to opening an account is 85 dollors - you have to have a proof of seller permit in order to open wholesale account with us - wholesale price are half of the suggested price on etsy - min cards : 6 cards per style - min pillows: 3 pillows per style - min prints: 3 prints per style
if you are local in san francisco bay area, we can hand delivery the item to your shop location :)