Postal rates are listed with each product. We recommend you pay for registered post (with tracking) if you are ordering from a country that is notorious for a poor postal service.
NOTE: Due to regular delays at U.S. customs, we now offer Registered/tracking post to hopefully speed along the delivery process. The cost is listed with each item.
Items are shipped within 2 days, excluding Sunday and Turkish national holidays.
The usual delivery time to Europe is between 10 to 16 working days. Delivery to the rest of the world depends on location but is generally 14 - 20 working days. Any delays are usually due to customs. We post using standard airmail.
THESE ARE ESTIMATED DELIVERY TIMES AND THEY CANNOT BE GUARANTEED. If there are any delays, please check with your local post office or neighbours before contacting us.
We ship to your Etsy address, so please keep it updated! We cannot be held responsible for undelivered packages if the address given by the customer through Etsy is inaccurate.
Any Customs duties or taxes are the customer's responsibility. If you have any questions, please contact us.
POSTAGE DISCLAIMER: WE CANNOT BE HELD RESPONSIBLE FOR LATE DELIVERY. WE POST FROM TURKEY, SO DELAYS MAY BE POSSIBLE. PLEASE DO NOT ORDER IF YOU ARE CONCERNED ABOUT DELIVERY TIMES.
We accept credit cards, debit cards and PayPal.
We cannot be responsible for custom duties or import tariffs, taxes, or fees (or additional delays caused by customs.) Buyers, please be aware that you may be required to pay these additional charges when the package reaches your country. It needs to be noted that we have never heard of any extra charges being imposed so far.
Returns & exchanges
If you are unhappy with your order for any reason please contact us within 7 days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are taken on a case-by-case basis.
We are very happy to accept custom or wholesale orders.