Delivery by Email (Protected PDF file or link to share) protected with a watermark and an opening password. They are for PERSONNAL USE ONLY. The patterns orders are sent within 24h. Patterns are sent by email between 1hPM and 4hAM (CET)
Warning : the password to open pdf files is included in the email : this password will be the same for all patterns you would order in my shop. The patterns' watermark is your first & last names.
Gift Order : Gift card are available on my website but not on Etsy shop.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please not that you can ask a refund only if the files has not been downloaded. If you have any disturb, don't hesitate to contact me. No possibility of exchange.
*Pdf files sent are protected with an open password and a watermark (FirstnameLastname) : please note that you will need Adobe Acrobate reader for free (version 7.0 required, ou equivalent) to open them without disturb.
*You can download these files with a computer, mobile phone or tablet / you can print them with your computer but not with your mobile phone/tablet, because of this protection.
*Complete name and email address is needed to be able to send you the Pdf pattern(s). If you can't or don't want to give these informations, I will refund you the order and cancel it.
*You can sell items made from this pattern, provided that they are handmade by yourself in a limited number and you give credit to the designer. Please add the following lines to your item description and any item you are selling: “This doll is handmade by … (your name)... from a design and pattern by Croc’s Betty. Betty Delery / www.crocsbetty.com.“