The United States Postal Service significantly increased international shipping rates. Bend and Spark has made changes to the shipping cost to manage the increase.
**As these findings are made to order, please allow seven days for me to create and ship your order, although I often ship sooner.**
I ship first class via USPS, and use delivery confirmation within the USA. International orders are shipped First Class Mail International.
Estimated Shipping Times:
U.S.A - As little as two days Korea - Ten days Australia - Ten days UK - Fourteen Days
Let me know if you would like additional mail services such as insurance and shipping upgrades. I am more than happy to ship with your peace of mind...in mind. I will send you a second invoice for the added shipping cost.
Please make sure that your Etsy and Paypal address match. If they do not match, I will send you a conversation to clarify your preferred shipping address. I will wait for a reply before shipping your items.
I use recycled materials, such as bubble wrap and envelopes when shipping your item.
Customs fees, if any, are the responsibility of the buyer.
I prefer Paypal. Once you have chosen that perfect item, please pay promptly. Then I can send it out, and you can enjoy it! I will not ship until payment has been made.
You may use the Paypal payment feature even if you don't have a Paypal account. Simply follow the steps upon checkout.
I also accept payment by credit or debit cards as well as Etsy Gift Cards.
California residents will be charged 8.00% sales tax upon checkout.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
I hope that you love Bend and Spark components, as I take great care in each creation. If you have any questions regarding your purchase, please contact me within three days of receipt. I will be glad to address any concerns.
Generally speaking, all sales are final. It may cost you almost as much as the item(s) original price to pay to ship parcels back to me. I also price my handmade findings with you in mind (so you can enjoy, create and share your finished jewelry with others), rather than the time it takes me to create each piece.
~ No refunds are given for :
♥ Shipping costs, including return shipping costs. ♥ Allergies to materials used. ♥ Orders that are lost in the mail/not delivered, both Domestic and International. *I use delivery confirmation (within the USA) to reduce this possibility. The post office does their job pretty well, so there is not much to worry about. :) HOWEVER, if your items don't reach you, Please contact me so we can work out a solution. USPS must confirm a shipment is lost with the seller (BendandSpark) prior to any option of replacement. I do provide the option for additional mail services (insurance etc.).
♥ Custom orders requested by the buyer. *They are specialized. I will communicate with you to ensure that you receive a beautiful product.
Bend and Spark components are individually made by hand. Slight variations from one to the next are a signature feature of artisan handcrafted jewelry and components.
Ear wires are matched in pairs for your convenience.
Beads may have variations, imperfections or marks, especially stone beads. Listings do specify details of product color, shape and appearance.
Also on Etsy as: http://www.Keikeaux.etsy.com and Sweet Bead Jewelry.