-İnternational orders will be sent via Turkish Post Airwal(PTT),registered mail with delivery confirm. -I will ship worldwide (air-mail service with trading nummer). -I have Express shipping worldwide (Delivered max.2-3 business days)
-İf you Want me to send to a different adress from your Etsy adress,please let me know before I send your product. -I use a cartoon box with special wrapping things. -I take great care packaging your order(s) so that it arrives in perfect condition. -I will let you know on the same day(via e-mail)when your order has been sent.
-I'M NOT RESPONSIBLE FOR THE LOSES ,DEMAGES AND DELAYS COUSED BY THE POSTAL SERVİCES OF THE DESTINATION COUNTRY. IN CASE LOSSES,DEMAGES OR DELAY ; THE PURCHADER MUST DEAL DIRECKTLY WITH THESE SERVICES BY USING BARCODE /TRAKING NUMMER OF SHIPMENT.I CAN ALSO CHECK IT ONLINE FROM THIS AND LET YOU KNOW ABOUT IT IF YOU SEND ME A MESSAGE.
-Please note: we are unable to cover return postage costs except in the case of damaged/wrong products.
-Sometimes packages may take a few days less or longer to arrive.I appreciate your patience.
Italy-Spain: 20-30 Business days.
Europe: 10-15 Business days.
USA: 8-15 Business days.
Other countries: 15-35 Business days.
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
WE DO NOT SEND SHIPPING ON NATIONAL HOLIDAYS
Even if it does not happen often, orders are occasionally delayed by customs. This is out of my control and just take this into consideration please. I cannot be responsible once your purchase leaves Turkey.
Accept "other'' methot for payment. I am receiving your payments with SECURE "SHOPIER" System. You can pay via credit cards VISA/MASTER CARD
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
refunds are acceptable if it has not been worn or damaged and is returned in the original packaging.İf you want a refund you first have to contact me within 2 days after arrival. Returning shipping cost are paid by the buyer Custom Orders,they are non-refudable.