Processing Time: 1-3 business days for prints + note cards 3-5 business days for canvas prints (coming soon!). Special request items will be determined on case by case basis
Shipping: I ship items via USPS First class mail. Please note that it takes approximately 1-5 business days for US shipping and approximately 5-15 days for International shipping. (Please note that for international orders, any customs fees/taxes/duty/postal handling fees applied by your country are your responsibility of the buyer; please plan accordingly.)
If you have problems with your order or would like your items shipped to a different address than the one provided in your Etsy account, contact me via Etsy convo or email: firstname.lastname@example.org
I accept payments through Paypal and nearly all major credit cards.
Texas residents : (Sorry!) I am required to collect state and local sales tax.
International Customers: Here's a handy calculator that may help you determine the customs and VAT fees for your country: http://www.dutycalculator.com.
Returns & exchanges
It is my goal to provide excellent customer service and total customer satisfaction. If you purchase any item(s) from my shop that did not meet your expectations, please feel free to contact me for resolution. In general I will provide an exchange or refund to assure that you are satisfied with your overall experience in my shop.
Returns can be made within two weeks of receipt, in the original packaging. Return shipping is the customer's responsibility.
In order to receive credit for the returned item(s), the item(s) must be received in its original condition and packaging. Any damaged and imperfection to the item(s) may result in partial refund (up to 50% of its original price).
Please contact me so that we can work out the best solution for you!