I try to ship every other day. Some weeks I ship every day. This depends on the volume of work I have. I include tracking to ensure that the item is finding its way to you. If the item is over $50 I will add insurance to the shipping cost. If you prefer you can also ask for insurance for amounts less than $50 and I will add this to your shipping costs. Same applies to overnight, rush, signature on delivery and the like. Just ask and I will add the charge to your shipping cost. International buyers: our international rates have changed dramatically. I am using the Etsy automatic shipping calculator. However, you can also convo us and we will quote a shipping price.
I am posting items that are ready to ship. Please make your payment at the time of purchase. I take payments by PayPal and direct checkout with Etsy. I describe the items the best I can. I also include multiple pictures of the items. Therefore, all sales are final. I ship every other day. Well, sometimes every day. Once the item ships I don't accept to cancel the purchase anymore. International buyers: please note that additional customs or import fees could be added to your item. You are responsible to pay those additional fees.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 3 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
I will surely reimburse your cost if a glass item breaks on delivery! Just send me a picture. And let's cross our fingers, but if your item is lost on delivery, I will refund your money. If the post office's tracking number shows delivery, then the item is delivered. You can refer to Etsy policies for more information.
EU buyers have the required 14 days within delivery to contact me regarding a return. However, please keep in mind that you pay to ship back the item.