Orders are shipped within 3-5 business days from the time payment is received (unless otherwise specified).
Little Taproot Apothecary products can be shipped worldwide. Orders will be shipped via Canada Post - tracking number is provided within Canada, international orders do not include a tracking number (unless otherwise specified).
I do my best to estimate accurate shipping costs but, sadly, shipping costs vary widely from coast to coast. If a shipment overcharge does occurs it will be dealt with appropriately. I intend to ensure all transactions are completed with 100% customer satisfaction.
I am obligated by law to provide a vague list of contents and there corresponding values - via a customs form - for orders placed outside of Canada. Due to customs processing I can not guarantee a specific arrival date for orders placed outside of Canada.
Please do not hesitate to contact me ("contact the shop owner") with any questions you may have. I am always happy to discuss our policies and address any inquires as they arise.
Credit card, debit card, etsy gift cards, and paypal.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Purchases made for delivery within Edmonton, Alberta please use coupon code "EDMONTON" at check out to receive free shipping. Then contact me through "contact the shop owner" to arrange alternative delivery or pick-up.