May be machine washed on gentle in cold water. Lay flat to dry. Hand washing with wool wash in cool/cold water is recommended. For self-striping yarn, I recommend adding a color catcher sheet for the first wash. Color catcher sheets will trap any excess dye and prevent colors from running.
Dyed by hand with lightfast professional grade acid dyes. Yarn is rinsed thoroughly with wool wash. Slight color bleeding may occur during the first wash, particularly with dark, saturated, or neon colors.
Due to the dye process, each skein is unique. For projects requiring more than one skein , alternating skeins every two rows is recommended.
Yarn is dyed in a smoke free, pet friendly (3 birds) environment.
Care is taken to photograph and represent colorways as accurately as possible. Please keep in mind that the calibration of all monitors vary.
I ship in 3-5 business days, sooner if possible, for Ready-to-Ship items. For Dyed-to-Order/Pre-Orders, please see listing info for turn around times. I try my best to ship orders as soon as possible, as I know what it is like to anxiously wait for happy mail. However, please keep in mind that I am a one woman show here and sometimes things can get a little hectic.
I try to combine orders whenever possible to save on shipping costs for customers. However, sometimes due to the high volume of orders that might not be possible.
I ship to the address on file with Etsy. Please check to make sure that it is correct. If you find any errors with your address on file, please contact me immediately. As a small business, I cannot issue refunds for orders sent to the wrong address.
Orders ship via USPS. In the US, orders under 16oz ship via First Class. Orders over 16oz have to ship Priority. Tracking is included for both First Class and Priority.
International orders are shipped via USPS First Class International. International orders can take up to 5 weeks for delivery, depending on the destination. USPS only guarantees tracking within the US, however, you might be able to continue tracking your order by entering the tracking info into your country's postal service website. I can't guarantee that this will work, but I have had a few customers let me know that they were able to do so.
Please note that I cannot be held responsible for any customs fees, duties, and additional taxes.
I accept Paypal, Etsy Direct Check-Out, and Etsy gift cards.
Returns & exchanges
If you are not satisfied with your order, please contact me. I'm sure we can work it out.
Refunds are handled on a case by case basis. Any returned items must be in their original form. Please note that unless the error is my own, buyer is responsible for return shipping costs.
Care is taken to represent colors as accurately as possible, however please note that all monitors are calibrated differently. If you have any questions, please don't hesitate to send me a message via Etsy Convo.
Interested in a colorway that's not currently listed in the shop? Send me a convo/request, most likely I can dye it for you (excluding club/exclusive colorways, of course).