SHIPPING TIME FRAME: Orders placed by 9am will be shipped the same day. Orders placed after 9am will be shipped the next day. Orders placed during weekends and holidays will be shipped the following business day. Please note the estimated delivery time while placing your order - different shipping options available. Unfortunately, weekends, holidays, and bad weather may result in delays. MULTIPLE ITEMS SHIPPING: Automated calculation of combined shipping may not be accurate. I will refund the shipping overcharges at the time of processing your order. SAFETY: Tracking Number will be provided for each shipped order. If you are not sure about the safety of your delivery location/mailbox, please send me a convo with the request of Signature Confirmation of delivery or Hold at the Post Office for pick up.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
RETURN POLICY: Please feel confident shopping here! Stress free returns, no explanation needed! Just pack the items back in the original package and mail back within 7 days of delivery. The buyer is responsible for the shipping cost. If you have purchased the item with free shipping, the cost of the shipping will be deducted from your refund. The items must be in the same condition they were purchased. I do my best to take clear pictures, post accurate descriptions and measurement. Please take your time to check the listing before placing order to avoid unnecessary expense of shipping items back.
We wrap small items like earrings and brooches in tissue and pack them into a small bobble envelope. The light weight of the envelope allows to save on the shipping. Some small items may come with a complementary gift bag or gift box. It's usually mentioned in the listing descriptions. We wrap fragile items in tissue, bobble wrap if needed, and pack them into a corrugated box to insure that your order arrives safely. We usually pack clothing into mailing poly-bags. They are light weight, yet will keep your items safe. We keep my packaging simple in order to keep the items in our shop affordable for everybody. Our main goal, when it comes to packing and shipping, is to get your order delivered safely.