USPS 2-day priority. Can upgrade for additional cost.
Purchasers are responsible for any and all duties, taxes, and/or customs charges that may be incurred.
If Purchaser wants remaining fabric returned, Purchaser is responsible for shipping charges when the weight of the additional fabric exceeds what has been charged for shipping for the item purchased or when a separate package is required.
Paypal, personal check, debit and/or credit. Payment should be received upon service request as we need to acquire the materials to make your product.
No Refunds if a cancellation occurs as I incur the debt of purchasing the materials unique to your window size.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
As these are custom orders and unique to your windows there is a no refund/no return policy. They may be returned for alterations at owners expense.
DISCLAIMER: All treatments will be received within a half inch of the desired measurements.
ROMAN SHADES: As Roman Shades are a flat panel, they are difficult to get exact and both width and length will be within one half inch of desired measurements, if not exact.
SWAGS AND JABBOTS: Width will be the measurement given by the purchaser while lengths may vary.
ALL OTHERS: All other shades will be received within one inch of desired length, if not exact.
FABRIC YARDAGE: Once fabric yardage has been cut an order can not be canceled or returned for a refund.
ON BLACKOUT: Blackout liner can be used at customer's request. We carry it in white, ivory and ecru. The liner has an inner layer of insulation that is sometimes pulled out by the needle and deposited on the fabric. This cannot be removed and leaves small pin sized black marks on the fabric. Additionally, it removes the blackout from the liner and small pin sized holes are made where the needle sews that light can be seen through.
EXPEDITED ORDERS: If an expedited order ship date cannot be met due in fault to WTbM, 50% of the expedited fee of the item or items that do not ship by agreed date will be refunded. This would be in the case of a mistake in construction and fabrication or personal issue of the creator of the item that prevents the order from shipping on agreed date. 50% will be refunded as the item will still be made top priority upon receipt of the replacement fabrication items or upon return of the fabricator of the shades. Situations that are not the fault of WTbM are as follows, but not limited to, customer shipping out fabric later than agreed, fabric being held in shipping process or fabric manufacturer delivery time.
In the event a client cancels an order, WTBM will refund the purchase price of the order less the costs incurred or reasonably anticipated to be incurred by WTBM at the time of the cancellation for supplies, shipping, and contract labor.
Items requiring alteration due to customer negligence will be repaired at owners expense. Negligence includes, but is not limited to, improper mounting, hanging, machine washing of home decor fabrics, removal of any stitching, removal of hem, or removal of any other product intended to make the product function. These products include, but are not limited to, eye hooks, cord locks, brass rings, cording or dowels.
ALL Custom orders!
PLEASE DO NOT SELECT A LIGHT WEIGHT QUILTERS COTTON. This fabric is not appropriate for window treatments. Please stick to home decor fabrics.