More ink stamps to come! So stay tuned. Don't forget to favorite my page for more crafting supply post.
* IF THIS PACKAGE IS TO BE MAILED INTERNATIONALLY, PLEASE BE AWARE OF ADDITIONAL CUSTOMS AND DUTY TAXES THAT MAY APPLY TO YOUR COUNTRY BEFORE PURCHASING. I AM NOT RESPONSIBLE FOR THE ADDITIONAL CHARGES THAT MAY OCCUR WHEN YOU RECEIVE YOUR PACKAGE.
INTERNATIONAL SHIPMENTS: Due to certain rules and laws, there may me extra expences such as customs and duty taxes when picking up your package. Which may get pricey. Shipping and purchase price may not be your only payment. Please be aware of this before purchasing. I am not responsible for fees stated.
There could or could not be delays in any package that is shipped internationally. It could be up to 3 months before your package is received in some instances. Please check with your local postal service if this occurs. ------------------------------------------------------------------------------------------------------------ * Let me know if you would like to do combined shipping BEFORE purchasing your item.
*Packages will be sent via USPS.
*A tracking number will always be included. Insurance is needed for items that are $200.00 and over.
*An Etsy generated message will be sent out when package is on its way.
* I will try to ship within 1-3 days. Custom items could take about 3 to 4 weeks to make and ship.
*Each fragile item will be carefully packaged in a box surrounded by bubble wrap inside to help make the delivery safer.
*If an item is returned, you as the buyer will be resposible for the shipping price on return of the item.
Payments I except are included in the the shipping policies when viewing or purchasing the item.
If paying by check or money order, I will not ship the item until either of the two have cleared.
If a custom order is requested, payment must be recieved first before sculpting begins on final project. A small sample item can be made on some occasions to see if customer is satisfied with the sculpting techniques.
Cancellations are accepted on the same day of purchase. If it is the next day, it wil be considered a return. Item will need to be shipped back to me at your expense. When item is received then a refund will be given.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
*If your item becomes lost due to the fault of the post office I will make another of the item and ship it to you free of charge, but it will take some time to redo piece. TRACKING MUST NOT INDICATE YOUR PACKAGE WAS RECEIVED. Or if it is determined by the post office that it was their fault that the package has been lost and you would like a refund instead of a new item, this can be arranged as well. ONLY IF TRACKING INDICATES YOU NEVER RECEIVED THE PACKAGE. If the piece was not handmade (tool, kit, accessories etc.), then a refund will be given.
* If your shipping is less than the stated amount, then a refund for the remaining balance can be issued back to you.
*If the item was damaged or broken during shipping, I will do everything I can to rectify the problem for you.( I make sure to pad the box that the item is shipped in very well.)
*If package has to be returned due to refund or exchange, buyer is responsible for all shipping fees for returned package.
* My ultimate wish is to ensure you are happy with your purchase. Please send me a message if you have any problems. Before leaving an unsatisfactory review.
*Custom orders will take longer than the 1-3 days shipping date. It could take up to 3 weeks to make a special order. Depending on how many orders I have. Although, it could be a lot sooner. But I state 3 weeks to give myself enough time to put everything together.
*If you have ANY questions, comments or concerns please feel free to let me know.