All items listed in my shop are ready to ship. I do my best to ship within 1 business day, often same day. You will receive a shipping confirmation with tracking for your order. All shipping is USPS.
*********** International customers-- I do ship internationally via USPS First Class or Priority Mail. If you would like to purchase an item, please contact me for shipping cost and I will give you the exact cost. If you want to purchase the item, I will set up a private listing for you.
I accept Etsy gift cards, credit or debit cards through Etsy Direct checkout. Paypal is also accepted.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I guarantee the quality of everything I make. If you find that you don't love your purchase, please contact me. I will accept returns within 7 days of receipt by buyer and must be returned in the same unused condition. Shipping costs are not refundable and buyer is responsible for return shipping with Delivery Confirmation with tracking.
Due to the unique and limited amounts of fabrics in my inventory, it is difficult to do custom orders. My fabric collection is quite extensive, so if you have something in mind, please contact me and perhaps we can create a bag you will love. Custom orders require a $25.00 non-refundable deposit that will be applied toward the final cost.
*********** Custom orders for magnetic shawl pins are welcomed. I do offer quantity discounts.
************ Interested in carrying LunaStitch items in your shop? Let's talk! I'm easy to work with. :) Please contact me through Etsy.