Processing time: The time I need to prepare an order for shipping varies. For details, see individual items.
I use USPS First Class Mail as my method of shipping. I prefer to use First Class mail because it is far cheaper. It does not include insurance or tracking.
If you would like to upgrade to Priority Mail, please let me know prior to purchasing so I can adjust your shipping rate. Priority mail comes with insurance and confirmation.
If the actual shipping charge is more than $1.00 over what you were charged, I will happily refund the difference.
Shipment is via the United States Postal Service. I will gladly ship internationally. Please note, customs duty fees or applicable taxes on international purchases, are the sole responsibility of the purchaser.
I am not responsible for the loss, damage and delay caused by the postal services. If your package is sent Priority Mail you will be emailed a tracking number.
Insurance, special shipping, and etc. is available upon request before ordering.
Shipping: The United States Postal Service, which will take about 3-10 days to the US and Canada, and 10-15 days to Europe, Australia, Asia, and any other countries.
Lost orders are rare, but are not considered lost in transit until US Domestic 30 days past the shipping date, and International 45 days past the shipping date.
Merchandise will be shipped to the address on your Etsy account. Please make sure your Etsy and Paypal shipping addresses are the same.
Estimated shipping times
Canada: 1-21 business days Ireland: 3-30 business days Japan: 3-21 business days North America: 2-3 business days Europe: 3-30 business days Australia, New Zealand and Oceania: 3-30 business days Asia Pacific: 3-30 business days
Payment is due at time of purchase. I accept Paypal and credit cards.
If you do not have a Paypal account, you may use a credit card. Choose the Paypal options at checkout, and then choose the 'pay by credit card' option.
North Carolina residents will be charged 6.75% state sales tax.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
To make informed purchases...please ask questions. If you have a problem or question about your order, please contact me.
No refunds, returns or exchanges. Sorry.
I don't accept cancellations But please contact me if you have any problems with your order.
Gift wrapping: Gift wrapping is available for most items. Please contact us for details.
Thank you for your purchase! Your feedback is deeply appreciated. Teresa Tudor