To be eco-friendly, I will use recycled shipping material and boxes whenever possible. For items that are in stock, allow 3-5 business days to prepare order for shipment. For a custom order, allow 5 to 14 business days from when all the material is received to complete the custom order and prepare for shipment.
For US (Domestic) Shipments, we use USPS First Class and Priority Mail. Allow 3-5 business days for delivery. Delivery confirmation & tracking is included.
Outside of US, please contact me via the Etsy contact button to get a quote for International shipping cost.
I accept PayPal. Also, since I am located in California, I am required to add CA sales tax to deliveries within California. Etsy will automatically apply sales tax to orders that ship within California.
After we receive notification of your payment, we will process your order in 3-5 business days or sooner. If for some unforeseen reason I cannot process your order in 3-5 business days, I will notify you immediately by e-mail. If payment is not received within 5 business days, I will assume the order is cancelled. I will then cancel the transaction.
To make a change or cancel your order, please contact me immediately. Once an item has been shipped, an order cannot be changed or cancelled.
Payment for custom orders must be received before work can be started.
Returns & exchanges
Once an item is shipped, the sale is final. No refunds will be provided.
I know that sometimes the color may not be quite what you wanted or the size is not correct, so I will accept exchanges as long as I receive the original item within 7 business days and is in same condition as purchased. . If you decide you would like to exchange your order, please indicate your order number and reason for exchanging the item. I will process your exchange upon receipt of your original order.
If you would like something from my shop in a different size or color just send me a message. If we can get the material, I will be happy to make it for you!
If you are looking for a custom item, just send me a message with your idea and I will let you know if I can do it :)
Please leave feedback to let me know how you like the product and overall shopping experience! It's greatly appreciated!
Everything is made in a smoke-free/animal free environment.