Canada..........................$2.25 NO TRACKING (Delivery speed varies - see below) United States.................$5.45 NO TRACKING (5 to 8 business days) International..................$8.50 NO TRACKING (6 to 10 business days)
SHIPPING UPGRADES: If you would like TRACKING or EXPRESS DELIVERY, please CONVO me. Tracking is a free service in the U.S., but unfortunately, it is a costly extra in Canada. The following rates represent the FULL COST, and are not added on to the basic shipping rates.
To The UNITED STATES:
TRACKED PACKET - USD $13.50 (4 to 7 business days) XPRESSPOST - USD $24.00 (3 business days)
XPRESSPOST TO ON AND QC - USD $9.00 (2 business days) XPRESSPOST TO AB, BC, MB, NB, NL, NT, NU, PE, SK, YT - USD $13.00 (2 business days)
CANADIAN Delivery Speed: Local (Ottawa) - 2 business days. Ontario - 3 to 4 business days. National - 4 to 7 business days.
UNITED STATES Delivery Speed: 5 to 8 business days
INTERNATIONAL Delivery Speed: 6 to 10 business days
A confirmation email will be sent to you through Etsy once your items have shipped. Please make note of the expected wait time. Business days do not include Saturdays, Sundays, or statutory, state or provincial holidays.
I hope the information above makes it a little easier for you to know exactly what the shipping charges are and when your package can be expected. The shipping costs remain the same no matter which Canadian province, U.S. state, or international country you live in. Thank you! Wendy :)
I accept PayPal, credit card payments made through PayPal, and direct payment with a major credit card.
From your own PayPal account, you can pay for purchases quickly and easily with your PayPal balance or with their "Pay with a credit card" option. Just follow their directions to make a secure and reliable payment.
To pay directly with your credit card, choose that option at checkout and enter your appropriate information.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 3 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
RE: RETURNS: All sales are final because I cannot cover the high cost of shipping items back to Canada. U.S. customers would currently pay around $9.50 to return even one small packet of charms. I will do my best to ensure that the charms and findings I send to you are free of damage, but please check your items as soon as they arrive. If there are any problems, contact me right away on Etsy.
RE: EXCHANGES: I will gladly exchange an item for another of the same value if you contact me BEFORE your order is shipped.
Delays will sometimes occur because of customs processing, extreme weather, Christmas rush, etc., but if you do not receive your item(s) within 30 days of purchase, I will replace or refund your order.
I greatly appreciate your business! Thank you for taking the time to learn more about my shop.