Our workshop is based in Moldova (Eastern Europe) and all orders are shipped from here. We really do try to ship as soon as we can. Most orders are sent within 5 business days of receiving your payment. We provide a tracking number when we do. Sometimes we do not ship on weekends or national holidays.
Confirm your shipping address is correct before placing your order. We are not responsible for lost or undelivered packages.
Approximate delivery time is: Europe: 1-2 weeks Everywhere else: 14 – 30 working days
*** PLEASE note that we can't guarantee delivery times.
We accept payment via Paypal only. If you do not have a PayPal account, you can pay via credit card through the PayPal system.
►►►Customs and import taxes◄◄◄ Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Custom Duties and Import VAT: http://www.etsy.com/help/article/5023
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
All sales are final. If for any reason you're disappointed please contact us before leaving any feedback. We will do our best to resolve the problem quickly. Thank you!
Please feel free to contact us if you have a custom order you'd like to discuss.