I ship everything via USPS Priority mail which has a 2-3 day delivery time depending on where you live. If you would like faster shipping, I can calculate that cost for you and include it in a custom listing. I am currently at a 4-week (or less) processing time, so expediting the order will also require an extra charge. Once the item leaves my hands I am at the mercy of USPS and am not responsible for their delays. All processing and shipping estimates are estimates. I am a mom first and things do come up that cause me to have delays. Thank you for understanding and allowing me to have a flexible career that enables me to be a work from home mother.
I accept PayPal and credit cards for payment. Please note that orders won't be processed until payment has cleared
Returns & exchanges
Unfortunately I do not accept returns or refunds, however, if there is a problem with your order, please contact me. All of my items are handmade and I believe you understand that there will be slight irregularities. I love what I do and I take great care in creating a special outfit just for you. If for some reason you are unhappy please contact me to address your concerns. I'd rather have the chance to resolve the problem than have you unhappy.
Hours: Monday to Friday 8:00am to 3:00pm (CST). I'm a mommy, so I fit additional hours in when I can.
Processing time: I am currently at a 4-week (or less) processing time. Expediting your order is available with an additional fee. Please message me for details.
Garment care: All Little Petunia items should be washed in a cold-water cycle. Using warm or hot water can cause the fabrics to bleed.
Communication: I try to respond to all messages within one working day of receiving it, but sometimes it may take longer. Please know that you and your business are important to me, so I will respond.
Custom Designs: I'm always up for a challenge so if I don't offer your perfect outfit in my shop I'd be happy to design it with you. Custom fees will be determined once we've established the scope of the job.