Shipping
• We ship Monday / Wednesday / Friday
• We ship to the address provided with your order. If you would like us to ship
to an alternative address then please attach a note when you purchase.
• We are not responsible for LOST/ DAMAGED packages in transit.
• We are not responsible for CUSTOMS FEES incurred.
INSURANCE/ EXPRESS SHIPPING:
If you would like to add insurance or upgrade shipping please contact us before purchasing. Please note that shipping fees includes shipping materials. We try to recycle shipping material whenever we can to reduce cost and waste.
CANADA:
Orders are shipped Mon / Wed / Fri, via Canada Post. Orders are sent regular post (orders over $150 are shipped with with tracking and insurance).
USA:
Orders are shipped Mon / Wed / Fri, via Canada Post. Normal Delivery takes 5-14 business days without tracking. Upgraded shipping options with tracking are available upon request.
- We are not responsible for any customs fee incurred.
- There may be unforseen delays due to customs at the border.
INTERNATIONAL:
Orders are shipped Mon / Wed / Fri, via regular air mail with Canada Post. We can provide you with an estimate for the extra cost for 'Tracked Package' or 'Xpresspost' delivery if you message us upon purchase. Depending on the weight of your parcel we may need to message you for extra shipping funds after purchase.
- Not all destinations are eligible for 'Tracked Package' delivery.
- INTERNATIONAL CUSTOMERS: Please feel free to contact us about shipping quotes, and remember that we are NOT responsible for any customs fees or wait times incurred in transit.