Please allow 1 to 3 business days for shipping once the order is placed. All orders will be shipped via USPS. (3 To 5 Business days on: Coral & Dyed Sea Fans).
Dyed Sea Fans are made to order. Please allow processing time.
We accept: Paypal & Online credit cards.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
You may return any item within 14 days of USPS delivery. We will give you a full refund minus shipping & handling fees.
All items must be in the same condition as when shipped. We highly suggest using the USPS Insurance when returning items for your protection. We do not refund damaged items returned from the post office damaged.
FYI: Priority Mail suggested for Live Air Plant Shipping. Other mail services are normally too slow.
Please note: Only Priority Mail & Parcel Post has shipping insurance coverage for lost packages or broken items.
First class is a much cheaper way to ship small size orders. However, this service does not include any shipping insurance should the box be lost or any item broken. (Shipped at your own risk).
International orders - All orders are subject to customs/import fees by your country at delivery time. Richards Seashells is not responsible for such fees.
We use - Craft Seashells on the custom forms. We are unable to use - Gift, Etc. as this is unlawful.