For printable files proofs are usually sent with 1-3 business days.
All orders will ship within 3-5 business days unless otherwise noted. Made to order and custom items will ship within 7-10 days of payment.
The Lovely Memories will ship only to the address provided by PayPal or Etsy account. I'm not responsible for postage damages or loss. If you would like me to add insurance PLEASE CONTACT ME. The buyer is responsible for any customs fees or taxes.
Please contact me for International shipping rates.
Most of my orders are shipped with USPS.
I accept PayPal and Credit Cards and your item(s) will be shipped or emailed after your payment has been processed. If payment is not received, I reserve the right to cancel the transaction. If you for some reason cannot make payment immediatly, please contact me. Due to the nature of my items, all orders are non-refundable.
Returns & exchanges
Due to the nature of my crafts, all orders are non-refundable. By ordering and submitting payment, you agree to these terms.
For Digital Files once the item is purchased and and sample has been created and sent to you for approval - there will be NO Refunds.
For printed work, once your proof is approved, it is sent to my local printer for printing. If information is overlooked or left out and you approved the proof, refunds will not be given. Items can be reprinted for an extra charge.
If items are damaged in transit please contact me IMMEDIATELY. If you are unhappy with the quality of the piece, please contact me before leaving feedback. I will be happy to work with you to reach a satisfactory resolution.
There is NO refunds on orders lost by the shipping company. You will have to contact the shipping company for any lost packages.
Every order will receive a high resolution proof within 1-2 business days after the completion of your payment and/or photo upload. A reasonable number of revisions (2-3) are also included with your order. Please check your design carefully for any spelling or punctuation errors.
**If you required a specific size on your printable items please advice on Notes to Seller. There will be an extra charge for changes on the sizes after proof have been sent to you.
- - - - - - - - - - - - - Please keep in mind that THE LOVELY MEMORIES ONLY creates the files to have printed and is not responsible for the printing aspect of the files. That is solely the responsibility of the buyer.
★★ PRINTING COPYRIGHT IMAGES USED ON PRINTABLES ★★ (DISNEY CHARACTERS & CERTAIN OTHER CHARACTERS)
Many photo labs are unable to print these popular party invitations/printables due to the copyright images used on them. Please contact your local print companies first to check of they will be able to print.