Policies Payment No cancelations after item is shipped. All items will be shipped by the next business day after payment is verified. Shipping All orders are shipped via USPS on the next business day after payment is verified. All shipping costs listed include postage and packaging supplies necessary to package your item carefully and securely so it arrives to you safely. Refunds and Exchanges Our fabrics are quilt shop quality and are cut from the bolt. If you are not happy with an item you may return your item to receive a full refund. Refunds will only be accepted within 7 days of delivery for the purchase price shipping not included..
INTERNATIONAL ORDERS - please note that "package tracking" is sometimes not available beyond US customs for first class or priority mail. This is the trade off for purchasing inexpensive shipping. Also, we are not responsible for any fees incurred through customs. If you would like to add any additional insurance or other mail services, please convo us and we will be happy to assist you. Any additional fees will be added to your order.
CUSTOM FORMS International Customers are responsible for all customs fees/taxes. We are required to mark "merchandise" and the actual amount paid for your merchandise on all custom forms. Please do not ask us to alter this information to lower your custom fees. We are happy to ship your order in multiple packages to lower the purchase amount of each package.
***I ALWAYS REFUND ANY SHIPPING CHARGES GREATER THAN $1 OVER MY ACTUAL COSTS.***
Additional Policies and FAQs
Colors of fabric in our pictures are accurate by our computer screen however, colors can vary slightly by monitor.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.