For most items, we will refund your purchase price, not including shipping, for returned items that are in new condition (unwashed, unused) within 30 days of purchase date. If purchase was made using credit card or PayPal, your account will be credited. Defective items can be exchanged.
Note: We cannot accept returns of "custom" items. Our custom items include any personalized item and products made out of a fabric that was purchased specifically for your order, or items that have been personalized with a name. Defective items can be replaced/exchanged.