Your files will be available to download once payment is confirmed. Here's how.
I accept Paypal as a means of payment. All custom orders require full payment before an item is made and shipped and custom orders are non-refundable.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please ensure that you are happy with your choice of item as I do not offer exchanges or refunds for items.
I am happy to make custom orders, just send me a message and I will be more than happy to accommodate you as best I can. If there is something that you like in my sold items, just contact me and I will gladly make that particular item for you.
Regarding Patterns: Your pattern can be downloaded by instant download af ter it has been paid for.