I try to ship all items within 3-5 business days from your purchase. I take care of importing and I mail from USA. So even if I am a little later importing it arrives MUCH quicker than via Canada post and there are no nasty brokerage fees etc when it arrives.
*Delay might be longer on custom order *If your purchase on high value item, this will be ship with insurance and tracking number
Delay for receiving your item when you are ordering from :
USA : 1 to 2 weeks Canada : 1 week Europe : up to 4 weeks Australia : up to 8 weeks
For international orders I am shipping from Canada, and this is Canada post delay.
My shipping cost are reflecting Canada post basics shipping fees. If you desire to have a faster shipping or upgrade the shipping please contact me PRIOR TO ORDERING your item, I will give you a quote with the available options
I accept most forms of payment And if you would like to do a layaway on a larger ticket item contact me for details
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I accept returns if an item has been grossly misrepresented. Most items I am offering are used items offered in as found condition or hand made items with intended flaws included as part of the character. I try to describe items accurately and take detailed photos which are considered part of the description . If I know of anything wrong with an item I will not sell it or will make note of it in the listing.