This listing is for buyers in Australia, the EU, India, New Zealand, Norway, Russia, South Africa, South Korea, and Switzerland who wish to purchase an emailed (VAT/GST exempt) PDF version of any of my designs that are priced at $5.00 USD. Let me know in the "note to seller" area when you check out which pattern you would like.
If you would like to buy other emailed patterns that are priced other than $5.00 USD, please look for other listings I have on the "PDF by Email" section on this shop here http://etsy.me/2D0kcyh.
This is not a listing for a custom design.
Your pattern will be emailed to the address on file with Etsy, if you would like it sent to another email please let me know. Your pattern will normally be sent within 24 hrs of payment. if there is any delay I will inform you.
If you purchase our digital charts, your charts can be downloaded immediately after payment is confirmed. If you have any issues, do send us a message, we are but glad to help you.
If you order physical items, your purchase/s will be shipped to you using regular Mail by Pos Indonesia and will reach you within approximately 3-4 weeks, depending on your shipping address location.
If you need it quicker and with an online tracking number, we can send it using Priority Mail, i.e EMS Pos Indonesia or Courier. Do let us know about this and we can inform you how much it will cost.
We only Accept PayPal. If you dont have PayPal account, you can pay using your Credit or Debit Card accepted by PayPal. Here is the information: https://www.etsy.com/help/article/361
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Refunds: Because of the nature of the digital downloadable items, there are no refunds or exchange for digital purchases.
If you are not happy with the physical items, you can return them to us, and we will give you a full refund after we receive the items. We must be notified of any proposed returns within 3 days of the items being delivered to your address. Items must be returned undamaged and in original condition.