DURING CHECKOUT PLEASE PROVIDE THE FOLLOWING: - Business name - Tagline (optional) - Your email address (for final file delivery)
Your first proof will be sent within 24-48 hours You may request up to two free rounds of revisions Approved files will be sent via email
- Only FONT colors cannot be customized - The design is not one of a kind and may be resold - If you would like a OOAK option, please send us a message. - Logo files are sent digitally. No physical product will be mailed.
RETURNS & EXCHANGES Refunds are not allowed once your project has been started or after your final files have been delivered. It is your responsibility to download and store your files safely. If for any reason you lose your files or need edits made to them after 30 days, you will need to repurchase your item so that it can be recreated.
Orders with no reply to my initial message or message(s) containing your revised proofs after 14 days will be considered abandoned. The order will be marked as shipped and files from the last proof sent will be emailed to you without revisions. No refund will be given. Unused revisions are forfeited.
All necessary information needed to complete your order must be provided by you during checkout in the "Note to Seller" box. Orders that are placed without providing this information will receive 1 notice requesting it. You will then have 14 days to reply or your order will be considered abandoned.