If you need an up grade to overnight express please contact me first BEFORE you purchase item to make sure I am able to do so. Extra shipping charges must be paid first before I will ship.
I offer combined shipping discounts on most items at my discretion. Some items are not able to be combined. For example, I will not ship a wreath with a piece of furniture or large frame.
I always include insurance on fragile and higher priced items. I try my best to package everything with care so it will arrive to it's destination safely. Please note that any glass for picture frames are complimentary and although I try to package safely I will not be held responsible for breakage as I do not charge for the complimentary glass.
International buyers are welcome but responsible for any customs and duties fees. EU VAT is NOT included in price of listing. I will send you a customs # once package is shipped. Please note - Shipping international is high risk and I will NOT take responsibility for lost or stolen packages; with that said, I have not had any problems shipping international. Marking item as "gift" is against U.S. policy so please do not ask me to do this.
I often use recycled boxes and packaging along with new boxes and new packaging as this helps with keeping handling prices down. Although I do not charge for packaging time and trips to the post office, please know that shipping listed is for S & H. There are no hidden charges in my listing prices or my estimated shipping prices. I know shipping charges are a bummer so I will try to give you the best rate possible. I always refund if there are high overages
Once item is marked delivered by the carrier then I will assume it was delivered and will not be responsible for any loss or theft. You will have to settle this with the carrier as they will have marked it delivered and can better help you. If you may think you will have a problem with items being delivered to the address you provide then please let me know and you can purchase a signature confirmation. Any items over $100 I will automatically provide signature confirmation
I accept pay pal, credit and money orders.
Returns & exchanges
Vintage means used. I try very diligently to show and inform about any flaws, age and character of item.....Please read descriptions and see all pics available.
I will exchange or refund your item within receiving it after 5 days if you decide you are not satisfied minus shipping. Buyer is responsible for any return shipping unless mistake has been made on my part, such as wrong item. When item is returned in original condition I will then refund. If package is refused by seller, refund will be given upon return MINUS SHIPPING CHARGES. Occasionally I will offer free shipping on an item. If item is returned buyer must pay for return shipping.
If item is damaged through the carrier, you will need to save all packaging and you will need to take a picture of the damaged item for insurance claims. If I don't receive photos for claim then no refund.
Correct address is buyers responsibility.....Please make sure it is correct in your account.
All measurements in listings are approximate.
Although I try to color correct as best as I can, please note that all monitors are different so color you see may or may not be exact.
Before you leave less than a 5 star review please contact me as I'm very easy to work with so if there is a problem with anything I'm sure that we will be able to work something out that will be fair for both of us. To ensure no surprises, please read the item description and see pics. If you have any questions about an item please contact me. Now that you have taken the time to read my policies please enjoy 5% off your total purchase at checkout by using coupon code Ireadthepolicies....not to be used with custom orders.