UK items are shipped by 1st Class and International orders are shipped Airmail. As items are made to individual specific order requirements I aim to have them made within 14 days and then shipped. Hopefully UK items should be received within 14 days and international within 21 days. I will notify you via conversation when your order is shipped.
Please note, your shipping costs include postage and packaging.
I accept Paypal payments on all items.
If payment has not been completed within 1 week (7 days) you will be sent a reminder conversation. If, after a further 2 days, I have not received payment, you order may be cancelled.
Returns & exchanges
If you are not completely satisfied with your item please send me a conversation regarding the problem. It may be refunded or exchanged within 2 weeks of receipt. I will ask you to return the item before I send out the replacement or refund. In these cases, your shipping will be refunded once the damaged item has been received by me.
I am always open to questions and suggestions so please feel free to contact me.