We ship using USPS Priority Mail. We suggest you purchase insurance in the event that your product is lost or damaged and do not ship fragile or expensive items without insurance. Will attempt to ship all items within 72 hours of receipt of your payment. Please inquire about shipping outside of US, and we will give you a quote.
Shipping charges are an estimate of what your order will cost to ship. If the shipping cost is lower than what we charged the difference will be refunded after the item ships.
We appreciate prompt payment within 72 hours of your purchase. We accept Pay Pal or Direct Checkout as well as Etsy Gift Cards. You may use your credit or debit card on Pay Pal's secure website without joining Pay Pal. We also accept US Money Orders payable to Lavender & Thyme Country Store.
Returns & exchanges
It is our desire that you be happy with your purchase . We request that if you have any questions about an item, please be sure to message us prior to purchasing. Because our items are handmade one of a kind, vintage or antique, all sales are final. Please contact us directly if there are any discrepancies in your order.
In the event that your items should arrive with damage during shipping, it is necessary to save all packaging as the post office will want to review it. We will also require a picture showing the damaged package. We will file any necessary claim. This is why purchasing insurance is valuable.
Gift wrap available on request, please inquire for rates. Check back often as our inventory changes daily. As most of our items are hand crafted - one-of-a-kind, if you are interested in an item in another size or color, we would be happy to create a custom order for you.