All packages are send within 2-3 working days after payment. All packages are send with standard shipping without tracking number with the dutch Postal offfice PostNL If you like a track and trace number it can be arranged, please send me a message and I let you know the extra costs.
Please do note that orders can be delayed due to unforseen circumstances, and we allow up to 30 days from payment to delivery. Please do get in touch with us directly should you be concerned regarding your order.
Any additional customs charges will be paid by the buyer.
* The cost for insurance, delivery confirmation & expedited shipping for international shipping can be expensive but is available (for additional shipping fees) if requested before placing your order.
* I cannot guarantee arrival before Christmas or any other holiday. I will make my best efforts to ship quickly but if you think you need expedited shipping, please message me BEFORE ORDERING.
* If you live outside the U.S., please note that it can take up to 2-6 weeks for arrival under normal circumstances. During the holiday season, that time is likely to be a bit longer.
LOSSES & DAMAGES:
Packages lost or damaged within the postal system are not my responsibility. I do everything I can to get your order to you quickly and in good condition. If you are concerned about possible losses or damages, please message me before you order so I can arrange extra fees for insurance or upgraded shipping.
You can pay with paypal or direct check out, if you prefer to pay in a different way please send me a message.
Returns & exchanges
MISSING GOODS If an order doesn't arrive with the buyer within 30 working days of sending (barring extraordinary delays due to postage strikes, extreme weather or political events), please contact me and we will discuss it.
DAMAGED GOODS If the item you received is damaged, or somehow unsatisfactory, please get in touch with a photo of what is at issue.