Your files will be available to download once payment is confirmed. Here's how.
I accept Paypal, credit cards via Direct Checkout, and Etsy gift cards.
Sometimes you might have a coupon code, if you wish to apply it to your purchase, you must do this when you place your order by entering the code at checkout.
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Because the patterns are digital downloads, I do not give refunds or exchanges. Please read the listing descriptions carefully and make sure you understand what you are purchasing.
All pdf patterns and the designs those patterns are based on are copyright protected and may not be redistributed, reproduced, shared in any way, shape or form as your own.
My patterns may not be resold in any form. This includes selling the digital file and/or selling a printed copy of the digital file. Patterns may not be offered for free in any forum, such as a blog or web forum. Also kits containing my patterns may not be made up and sold.
Finished items may be created from my patterns and sold (not mass produced), so long as the credit for the design is given to Durene Jones Cross Stitch, and if possible a link is included to my Etsy shop.