I am currently shipping most orders via USPS First Class Mail. Larger orders will be sent via Priority Mail. If you would like signature confirmation or insurance please Convo me; I cannot be held responsible for packages once I have handed them over to USPS. If you need an item faster, Priority Mail or next day air shipping is available for an additional fee. Currently, orders are shipped on Tuesday and Thursday. A confirmation email will be sent when your package is shipped. International buyers are responsible for for all costs incurred including taxes, tariffs and custom fees.
If an e-check is used through Paypal then I will ship when the check has cleared.
Returns & exchanges
Please contact me immediately with any concerns you have with your order. A full refund will be provided if the item is returned in its original condition within 10 days of purchase. Should a package get lost, I will try my best to remedy the situation.
All yarn and fiber comes with a tag listing its Specifics.
Kinky yarn? Gradient yarns are dyed in blank form and are unravelled while still damp and will have a very slight kink. Since most sock projects are worked at a tight gauge, this should not affect your finished object.
Knots happen! Milled yarn breaks coming off the mill equipment and gets joined with a knot before it even gets to me sometimes. Yarn that has more than one knot will be discounted.