Enjoy FREE SHIPPING on all domestic orders of $75.00+
• Your order will be shipped to you via USPS or FedEx. Get more details on which shipping method will be used via each individual item listing.
• Upgrades to faster shipping are available.
INTERNATIONAL SALES + SHIPPING:
• International sales are welcome!
• All packages are shipped USPS International First Class, unless otherwise stated or agreed upon. You will be provided with a customs form number upon shipment.
• Please keep in mind that your order might clear customs really fast, or your country might hold onto it for a while. Delivery dates may range from a few days to over a month.
• International shipping can be risky since the package does not get delivered by the US Postal Service but by your country's postal service. Once the package leaves US soil, missing or delayed packages are not the responsibility of Anastasia Marie. If you choose to shop and ship internationally, you are agreeing to take the shipping risk upon yourself.
• Extra custom fees that your country requires in order to deliver the items are not payable by Anastasia Marie.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you choose to return or exchange your order for any reason, contact Anastasia Marie first to get any questions or concerns answered.
• Claims for any damaged goods MUST be made within five (5) days of your delivery date.
• Refunds will not be given for any missing or delayed packages. Once the package is in the postal system, it is the carrier's responsibility to deliver the package on time.
• Should you simply change your mind once receiving the products(s), contact Anastasia Marie to approve your return and the product(s) must be returned in PERFECT condition within 14 days of your delivery date. Buyer pays return shipping, unless otherwise agreed. Returns will not be accepted after said deadline.
• Returns/exchanges are not valid on used products.
• Full refund of returned merchandise is returned to you via the original payment method once the order is received and inspected. Amount paid for original shipping is not refundable unless product was claimed as damaged within the specified timeframe.
• Unfortunately, custom orders cannot be returned/refunded unless otherwise agreed. If the item is able to be listed in the Shop, a 15% restocking fee may apply depending on how large the custom order was.
• Should you change your mind regarding your order, cancellations are only accepted if you request a cancellation within 12 hours of purchase if the order has not been packaged and marked as shipped.