Everything is packaged carefully to ensure a safe arrival.
We mostly ship Canada Post or USPS priority, unless other arrangements are made. Sometimes we will ship parcel post if the expense is too much for priority. If you want insurance or tracking, please contact us ahead of time, we will inquire about the price and add it to your order.
Shipping quotes are approximate. If you were charged more than $2.00 over actual shipping, the difference will be refunded to your account.
Payment is due at time of purchase, unless other arrangements are decided upon. We will accept trades if you have something of interest to us. Pay pal is our preferred method, if you really can't do PayPal please feel free to drop us a message.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
In the event that your item does not arrive safely, and there is some damage, please take a photo of the product, and we will negotiate what to do about it. Whether you want a replacement, or a refund.
We cannot replace losses, please ask for insurance/delivery confirmation if you are worried about this.
.Please note that in the event of a replacement, handmade items will not be completely identical!
Returns: Buyer pays the return shipping if you want to return it. Please contact me within 30 days of receiving the item to arrange to ship it back to me and for me to send you a refund. Item must be returned in the condition that you bought it in!
Contact us about custom orders. We can discuss creating something just for you!
Custom orders require a 25% NON-REFUNDABLE deposit of total purchase amount. Please make sure you like the work we’re already producing, before creating a custom order.