Your purchase will be sent within 24-48 hours after payment received. I will notify you if I am on vacation or out of town and shipping will be delayed. I ship USPS Priority. Shipping costs within the United States will be $3.00. We will ship international. Just contact us to get a shipping quote.
Please remember to pay or send your payment within 3 days of your purchase. I accept check, money order and PayPal. Due to time and safety, PayPal is the preferred method; although I do understand that people enjoy having payment options. Please note that the item will be sent only after the payment is received so if you are paying by check or money order remember that shipping will be delayed til the time I receive payment by mail.
Returns & exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If the item is damaged in delivery please let me know so that we can arrange for the damage piece to be mailed back to me and either a repaired or duplicate item will be sent to you. If the package is lost in delivery, I will either send a duplicate or refund your money. If you are unhappy with the item, please let me know before negative feedback is left and I will try to make things right. A happy customer = a return customer!
If you have any questions just convo me. I hope you enjoyed shopping here at Beadjoux!