Items ship Monday thru Friday by USPS (usually the cheapest) 1st class or other stated for items over 13 oz.; and will have tracking through Paypal or will buy if paying by USPS money order, if weight and thickness of package allows.
Items usually put in a plastic bag and than appropriate sized envelope, box, or small bubble-wrap envelope depending on item and sealed well.
Please do make sure up-to-date correct address is on Paypal account (a few have forgotten to do this before).
If you prefer other shipping method, email me through the little convo envelope and I will get back to you with the difference. Keep in mind lighter weight items usually are cheaper by USPS though.
Paypal or credit card through Direct Check-Out. Credit cards can also be accepted through Paypal.
Here's how to use Paypal: http://www.etsy.com/help/article/224
Here's how to use Direct Check-Out: http://www.etsy.com/help/article/1939
Item will ship in most cases within 2 days or less of cleared payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I attempt to give the important information in the listing, such as measurements, large or small size, etc.; therefore please do make sure those are clearly understood. Or convo me if more clarification is needed. If one feels an item is not as described or there is some other problem, please email me within 3 days of receiving first, so I can work with you (I go by the golden rule). If for some reason item needs to be returned, buyer is responsible for paying of shipping item back in same condition as received, unless of course error was on my part I'll reimburse such.
Refund of item's cost only will go back through the Paypal or your direct check-out linked card account in this case.
Items with special instruction . . . . such as cleaning instruction or specific wear instructions or notations are included with each item to ensure longest wear when followed ☺
Custom Order: This is more or less on a case by case basis. As it will depend on what is wanted, and my work load that particular week, therefore please convo me through the little envelope sign.
Gift Wrap: If you need something gift wrapped or sent as gift to another address I can do that as well . . . . Have a blessed Day . . . . Michelle-z