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Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I accept returns and exchanges without problem
Contact me under: 14 days after delivery Return items to: 21 days after delivery
I do not accept cancellations
But do not hesitate to contact me in case of problem with your order.
The following items can not be returned or exchanged
Given the nature of these items, unless they arrive damaged or defective, I can not accept returns for:
- Custom or custom orders - Perishable products (food or flowers for example) - Digital Downloads - Intimate items (for health / hygiene reasons)
!!! Information about returns and exchanges : !!!
I accept refunds if the item is delivered broken only, for that contact me within 3 days of delivery with a picture of the item, I will give you the information to return the item. When I receive your item I will give you your refund. Delivery costs are your responsibility.
Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.