CURRENT LEAD TIMES:
GREETING CARDS: 1-2 BUSINESS DAYS PLUS SHIPPING
ORNAMENTS: 1-3 DAYS PLUS
Lead time includes business days only and does not include holidays or weekends. Lead times are estimates only and may take a day or two longer due to unforeseen circumstances such as a shop member calling out sick. If you need your order by a certain date but are unsure of whether or not your package will deliver in time, please contact us before placing your order. Info and quotes for faster shipping options are also available upon request.
All orders ship via USPS.
FRAME ORDERS shipped within the United States will ship via Priority Mail, 2-3 day. Delivery dates are not guaranteed with Priority Mail. We are not responsible for any delivery delays caused by USPS.
HOLIDAY ORNAMENT ORDERS shipped within the United States will ship standard First Class 3-5 day mail or you may choose to upgrade at check out to Priority Mail 2-3 days. All shipping methods are estimates only and delivery dates are not guaranteed. We are not responsible for any delivery delays caused by USPS.
GREETING CARD ORDERS shipped within the United States will ship standard First Class 3-5 day mail or you may choose to upgrade at check out to Priority Mail 2-3 days. All shipping methods are estimates only and delivery dates are not guaranteed. We are not responsible for any delivery delays caused by USPS.
USPS EXPRESS SHIPPING is available and is an overnight shipping method to most locations within the USA. Please contact us for pricing and we will send you a link to make this payment. We are not responsible for any delivery delays caused by USPS. We do not refund express shipping costs in the event that your package is delayed or lost.
INTERNATIONAL ORDERS (orders shipping outside of the USA): Standard shipping for any items purchased from our shop that are shipping to countries outside of the USA will ship via USPS First Class International Mail. Shipping time varies, and there are no delivery date guarantees. Transit time can usually take anywhere from 1-3 weeks, depending on the country you are in. If you need your order by a certain date, contact us and we can discuss faster shipping options for an additional charge. We are not responsible for any delays.
MORE ON INTERNATIONAL ORDERS: International orders may incur additional delays due to customs. We are not responsible for these delays. Additional taxes and fees may be charged by your country, and you will be responsible for these charges. We do not collect these fees or taxes. International customers pay this directly to their country, if applicable.
If USPS loses or damages your package, you are responsible for filing an insurance claim directly with USPS.
If your package is undeliverable to the shipping address you provided for any reason, your package will be returned to us and you will be required to pay for shipping again to get your package.