Items will ship within 3-7 business days after receiving payment. I use USPS Priority 2-Day for most items and take extra care in packaging the work to ensure safe delivery. My shipping costs include a small fee for these packaging materials. I try to use as much recycled materials as possible. Please feel free to contact us if you require alternative shipping methods.
Purchases can made via any available method in the Etsy cart checkout, including PayPal. Deposits on custom orders are not refundable. Sales tax is added to purchases made by residents of North Carolina.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please inspect items for damage at time of delivery. If damaged, or you are unhappy with your purchase, please contact me within 14 days of receiving your package. I'm sure we can figure out a way to resolve whatever the issue may be. The buyer will be responsible for any return shipping costs and refunds of the original purchase price will be issued once the item has be received in a sellable condition. Returns should be made using the original or like packaging. Return packages should be insured for the full value of the item, we cannot issue refunds for items that arrive damaged. Original shipping costs are not refundable.
At this time wholesaler's will receive a 10 % discount with proof of business.