CANADA SHIPPING CHARGE is $10. USA SHIPPING CHARGE is $5 INTERNATIONAL SHIPPING CHARGE starts at $10
I ship USPS, unless otherwise requested. I only ship every Monday and Thursdays unless there is a holiday then it will be the first business day after the holiday. Typical delivery for my merchandise is 3-7 business days for Canadian USA customers. International shipping times are from 9-24 business days. These times are the current estimates we state. USPS shipping times could be delayed due to the particular time of the year or particular holidays or customs can delay delivery of items.
You can send your paypal payment to me at firstname.lastname@example.org Payment is due within 3 days from checkout.
International Orders Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
RETURNS: If for any reason your are not satisfied with your purchase. Simply return the item to me within 7 business day from receipt of your merchandise. Postage must be paid by the customer including insurance. Full refund for the purchase price of the item will be issued no questions asked. Shipping is non-refundable. Refunds will be issued in the form in which you made payment to us.
CUSTOM ORDERS or MADE TO ORDER are not refundable.
There could be a wait of 3 days up to 3 weeks. I will make them to your specification such as size of bead hole to size of bead itself. If you need more or less of the set or slightly bigger please send a convo so that I can tell you if its available. Naturally the more beads or bigger beads will take more time and resources. Before I charge you for the set I will send pictures of the finished product and if you approve then a listing will be made.
No returns will be accepted for custom orders or made to order once the order has been pre-approved by customer. Unless the product is damaged in any way then I will work with you to correct the damaged item.
PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.