I ship all items USPS Priority Mail - Flat Rate Boxes. Please specify if you would like your items shipped a different way! I'm unfortunately not able to provide refunds for lost or stolen packages.
No work without a deposit! For custom jobs/designs 100% payment is due prior to beginning of work. For standard designs, a 50% deposit is required prior to beginning of work.
Returns & exchanges
Due to the customized nature of paper goods, all sales final. Once a proof is approved, it is the customers responsibility to pay for any reprinting. There are no refunds on customized items, NO Exceptions. Keep in mind when purchasing on Etsy, that you are getting a handmade item and there will be slight variations from time to time due to that reason.
Due to color changes from screen to the printer, there is a chance it can be darker or lighter. Most of the time it is exact to the PDF.